FAQs

Q: How do I purchase products?

You must register an account. You are required to enter the required information to create an account, including certain personal and payment details. To complete a purchase, you must follow the steps for selecting and then purchasing the products at checkout, including acceptance of the Terms &amp; Conditions.We may reject your order and refund any sums you paid within 14 calendar days.

Q: What payment methods can I use?

We accept [Visa®, MasterCard®, Discover®, American Express®, Diner’s Club®, and PayPal]. Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure. If you are interested in purchasing via another payment method, including check, money order, or wire transfer, please contact our us for additional information

Q: When will my credit card be charged?

Purchases will be charged to your card the day your order is placed.If physical delivery is requested, the shipping fee will be charged at the same time or when your order ships.This may result in more than one transaction on your credit card.

Q: Do you deliver outside the UK?

We delivery only to those destinations that can be selected via the Website (within the UK) or otherwise arranged by contacting us directly.We rely on third party delivery and reserve the right to cancel any order outside the UK, if delivery cannot be arranged.

Q: What address should I use?

You may enter a different delivery address and billing address.Your billing address must match the address on file with your credit card or payment provider, exactly as it appears on your credit card statement or account.

FAQs

FAQ

Payment

How do I purchase products?

What payment methods can I use?

When will my credit card be charged?

Delivery

Do you deliver outside the UK?

What address should I use?

Returns

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